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Contact IT

IT person is working in the office

How to Contact IT

Support Hours:

Monday-Friday 7:30 am-5:30 pm

 


Pomona, CA

309 East Second Street
Pomona, CA 91766-1854

In-Person Support
Available by scheduled appointment
DOC Room 137

(909) 469-5432
From a campus phone, dial extension 5432

*University Holidays Excluded

Lebanon, OR

200 Mullins Drive
Lebanon, OR 97355

In-Person Support
Available by scheduled appointment
COMP NW Room 108

(541) 259-0321
From a campus phone, dial extension 0321

*University Holidays Excluded

Many technical issues can be resolved remotely. Technical support is available by phone outside of our traditional business hours for urgent support issues. Our after-hours support partner can provide real-team technical assistance with most technical support requests. They will create tickets for follow-up, and escalate critical business and education-impacting emergencies to members of the WesternU IT team that cannot be resolved by the technician on the call.