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WesternU / Harriet K. and Philip Pumerantz Library / Library Services / Glass Horse and Glass Dog

Glass Horse and Glass Dog

What is it?

Glass Horse and Glass Dog are anatomy apps that allow users to explore interactive models. There is a limit of 18 simultaneous seats per app.

Glass Horse: Elements of the Equine Distal Limb (iDistalLimb WesternU)

Explore the equine distal limb with interactive models that include narrations and animations.

Glass Horse: Equine Colic (iColic WesternU)

Explore the equine abdominal anatomy, the veterinarian’s approach to diagnosis, and 3-D animations that depict 28 diseases of the gastrointestinal tract.

Glass Dog: Thorax and Abdomen (iCanine WesternU)

Explore the dog thorax and abdomen with animated movies, interactive models, and more than 250 detailed images.

How do I access the programs?

  • Online Access for VetMed Students

    Requirements: Use a computer with the Citrix client installed (recommended). If not installed, you will be prompted to install after you login.

    Instructions:

    1. Go to Citrix Gateway Log-In.
    2. Log in with your WesternU username (without @westernu.edu) and password.
    3. If prompted, install the required Citrix receiver. The apps will not run without it.
    4. From the top, select Apps.
    5. Select the app: iCanine, iColic, iDistalLimb. This will download the app.
    6. Run the downloaded program.
    7. If you receive a Security Warning message, select Permit use.
    8. Click on Login.
    9. When you are done using the program, make sure to click on Quit to release the seat (there is a limit of 18 simultaneous seats per app).
  • Checkout CD-ROMs

    Visit the Library to check out any of the programs. If you need a DVD/CD mobile player, you can borrow it from the Library Services desk.

     

    • Troubleshooting Citrix Issues

  • Error Message: Add account – Enter your work email or server address provided by your IT department.
    1. Enter into the box: https://access.westernu.edu/
    2. Select “Add”.
  • Error Message: Cannot start app – Citrix view is required to start app. Install Citrix receiver and try again.
    1. Go through Citix: https://access.westernu.edu/
    2. Install when prompted or Download Citrix Workspace App – Citrix
  • Error Message: Cannot start application – contact your Help desk with this information. The application “Citrix Viewer” could not be launched because a miscellaneous error occurred.

    Download “Citrix Workspace App – Citrix” or call technical support at (909) 469-5432.
  • Error Message: Detect receiver.

    Follow the prompt for your system: CITRIX Support Article 

     
  • Error Message: There is no application to open the URL receiver.
    1. Download Citrix Receiver
    2. Go through Citix: Citrix Gateway Log-In
  • Issue: Cursor becomes italic and I cannot use the mouse.

    Contact Tech Support at (909 469-5432.
  • Issue: I opened the app, but I’m receiving the “CD error” message and being prompted for a password.

    Select the “X” on the password prompt to access the program

    • Tutorials

  • A transparent dog model showing internal thorax and abdomen structures with text: "The Glass Dog: Thorax & Abdomen." An instruction note for first-time users is displayed at the bottom. Glass Dog User Guide
  • A small dog being held by a person in a veterinary or grooming setting; the text reads "Citrix Application Troubleshooting. Troubleshooting the Citrix Application
    • Close Modal

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