FAQs
Personal Information
You can log into the Self-Service (BanWeb) system to submit a change request of your address, phone number, and emergency contact information.
1) Go to Self-Service (BanWeb)
2) Enter secure area for employees
3) Personal Information Services menu
4) Update Personal Information menu.
5) Use the employee link to submit change of address/phone request to the Office of Human Resources.
If you are an employee:
To initiate a name change, please contact hr_admin@westernu.edu to notify Human Resources of the name change. You will need to have your new original Social Security Card and the legal document authorizing the name change prepared in order to process the change. Acceptable supporting legal documents include:
- Marriage Certificate
- Divorce Decree
- U.S. or State-Issued Court Order (Final Judgement of Change of Name)
- Certificate of Registered Domestic Partnership
- Certificate of Naturalization
If there has been a change to your marital status, please contact our benefits area at HRBenefits@westernu.edu for questions and assistance with changes to your benefits.
If you are a student:
Please contact the Registrar’s Office for name change assistance.
Benefits
Please visit the Employee Benefits & Services page for a complete overview of our benefits package.
You can change the percentage of your paycheck that you contribute to your retirement at anytime by accessing the TIAA Portal.
The general limit for contributions to your 403(b) plan is set at $15,500 for 2008. However, did you know that if you are 50 years of age or over, you can contribute an extra $5,000, totaling $20,500? Employees with longer service are encouraged to contact Human Resources for more information on the “15-Year Rule” which allows those with more than 15 years of service to contribute additional funds.
We currently have Sun Life as our Dental Insurance provider.
If you have Self-Service (Banweb) access you can see your current leave accruals. Log onto Self-Service (Banweb) and go to theEmployee Services Menu. Click on the Time Off Current Balances and History link.
WesternU provides an Employee Assistance Program, a valuable resource to help manage life s daily challenge at no cost. It offers help on a variety of issues, including emotional well-being, work issues, parenting & child care, education and legal assistance. For additional information please visit the EAP Website (login using Username: Western U, Password: care) or call PacifiCare Behavioral Health at 800-234-5465.
The University offers an open enrollment period each March, where employees are able to change their current providers. The Office of Human Resources will be distributing more information about this at the beginning of the year (January-February).
Representatives periodically come on campus from TIAA for one on one meetings with employees, you will receive an email when the next round of meetings are available.
Yes, for more information, go to our Wellness Plan page.
Work/Position Related
For issues regarding your supervisor or a co-worker, please contact the Manager, Employee Relations in the Office of Human Resources. If you feel that you are in immediate danger of physical harm, please contact a security guard first and then call the OHR.
Please contact the Manager of Benefits Administration for all work related injures.
Miscellaneous
To obtain Office of Human Resources forms please email HR@westernu.edu or visit my.westernu.edu
To find out what benefits the University offers those who rideshare, please visit the Rideshare Program page.
All of the forms the Payroll Office uses can be found on the University Financial Services & Treasury’s Payroll page.