{"id":4,"date":"2014-08-06T17:26:43","date_gmt":"2014-08-06T17:26:43","guid":{"rendered":"http:\/\/stagewp.westernu.edu\/iss-division\/?page_id=4"},"modified":"2025-10-15T22:24:46","modified_gmt":"2025-10-15T22:24:46","slug":"operations-division","status":"publish","type":"page","link":"https:\/\/stagewp.westernu.edu\/iss\/","title":{"rendered":"Division of ISS"},"content":{"rendered":"<section class=\"hero-secondary\">\n  <div class=\"relative bg-black\">\n                <img decoding=\"async\" class=\"adhere object-cover\" src=\"\/media\/iss\/aac-03.jpg\" srcset=\"\" sizes=\"100vw\" alt=\"WesternU Campus\">\n      <div class=\"adhere gradient-overlay\"><\/div>\n        <div class=\"relative container pt-56 md:pt-112 pb-144 md:pb-192\">\n      <div class=\"md:flex md:justify-between px-12\">\n        <div class=\"sm:w-8\/12 md:w-6\/12 xl:w-5\/12 px-12\">\n                      <div class=\"mb-20\">\n              <div class=\"block font-sans font-bold text-14 text-white leading-130\">\n  <span class=\"inline-block\">\n    <a href=\"\/\" class=\"block hover:underline\">WesternU<\/a>\n  <\/span>\n      <span class=\"inline-block mx-6\">\/<\/span>\n          <a href=\"https:\/\/stagewp.westernu.edu\/iss\" class=\"inline-block hover:underline\">Division of Institutional Shared Services<\/a>\n          <span class=\"inline-block mx-6\">\/<\/span>\n    <span class=\"inline-block\">Division of Institutional Shared Services<\/span>\n  <\/div>            <\/div>\n                                        <h1 class=\"t-h1-sans  text-white\">Division of Institutional Shared Services<\/h1>\n        <\/div>\n              <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"relative my-48 md:my-72\">\n  <div class=\"container\">\n    <div class=\"lg:flex px-12 lg:justify-start\">\n              <div class=\"w-full lg:w-5\/12 2xl:w-4\/12 -mt-80 md:-mt-112 mb-48 px-12 lg:pr-32\">\n                              <nav class=\"py-28 px-40 2xl:px-64 rounded-5 md:rounded-8 bg-gray-darker text-white mb-40\">\n            <ul>\n                                              <li class=\"block my-8\">\n                  <a class=\"text-22 font-normal leading-130 tracking-20 text-white hover:text-yellow transition-default\" href=\"https:\/\/stagewp.westernu.edu\/iss\/\" target=\"_self\" rel=\"noopener\">Division of ISS<\/a>\n                <\/li>\n                                              <li class=\"block my-8\">\n                  <a class=\"text-22 font-normal leading-130 tracking-20 text-white hover:text-yellow transition-default\" href=\"https:\/\/stagewp.westernu.edu\/iss\/office\/\" target=\"_self\" rel=\"noopener\">Office of the Senior Vice President<\/a>\n                <\/li>\n                          <\/ul>\n          <\/nav>\n                            <\/div>\n      \n      \n                  \n                  \n      <div class=\"w-full px-24 wysiwyg-content lg:w-7\/12 2xl:w-7\/12\">\n        <p><strong>Welcome to the WesternU <span class=\"TextRun BCX0 SCXP98024163\" lang=\"EN-US\" xml:lang=\"EN-US\" data-usefontface=\"false\" data-contrast=\"none\"><span class=\"NormalTextRun BCX0 SCXP98024163\">Division of Institutional Shared Services (June 2023)<\/span><\/span><\/strong><\/p>\n<p>We are thrilled to announce the establishment of the Division of Institutional Shared Services (ISS) and the opportunity to serve you. Our primary goal is to ensure your needs are met and to provide exceptional support to enhance your productivity and success. We are truly passionate about this mission and eagerly look forward to partnering with you.<\/p>\n<p>We recognize the importance of effective communication, and we are committed to establishing regular and transparent lines of contact with you. While each department within ISS may have preferred communication methods, our division leaders can be reached at <a href=\"mailto:iss@westernu.edu\">iss@westernu.edu<\/a>. They are readily available to answer general division-related inquiries and guide you to the appropriate channels for assistance.<\/p>\n<p>Our commitment to you extends beyond mere satisfaction; we strive to deliver world-class customer service. We are dedicated to enhancing our services and ticketing management processes to ensure prompt resolution of any issues or concerns you may encounter.<\/p>\n<p>We are genuinely excited to serve you and embark on this journey together.<\/p>\n\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"my-48 md:mt-96 md:mb-72\" vue-app>\n  <div class=\"container\">\n    <div class=\"app-gutter\">\n      <div class=\"relative md:flex md:justify-end\">\n        <div class=\"app-gutter\">\n                                  <img decoding=\"async\" class=\"md:absolute md:-top-32 md:left-0 w-full md:w-5\/12 lg:w-6\/12 h-240 sm:h-320 md:h-full object-cover rounded-t-5 md:rounded-8\" src=\"\/media\/iss\/images\/westernu-andersontower-even.jpg\" srcset=\"\" sizes=\"(min-width: 768px) 50vw, 100vw\" alt=\"\">\n                  <\/div>\n        <div class=\"md:w-8\/12 xl:w-7\/12 app-gutter\">\n          <div class=\"p-32 sm:p-40 md:px-0 md:py-80 rounded-b-5 md:rounded-8 bg-red\">\n            <div class=\"md:ml-1\/8 lg:ml-1\/4 xl:ml-1\/7 md:px-40 lg:px-80\">\n                              \t\t\t\t\n<div class=\"text-lockup text-lockup--red\">\n\t<h2>\n\t\t\t\t\t<span class=\"t-h2-serif  block text-yellow\">Institutional Shared Services<\/span>\n\t\t\t\t\t\t\t<span class=\"t-h2-sans  block text-white\">Departments<\/span>\n\t\t\t<\/h2>\n\t\t\t<div class=\"wysiwyg-content t-p2 mt-24 text-white\">As a comprehensive division, ISS comprises the following departments, each dedicated to delivering excellence in their respective areas:<\/div>\n\t\t\t\t\t\t<div class=\"mt-28\">\n\t\t\t<a class=\"cta-arrow cta-arrow--white \" href=\"\/iss\/office\/\">\n     Office of the Senior Vice President<svg class=\"cta-arrow__icon d-block w-16 ml-12\" viewBox=\"0 0 20 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><polygon fill=\"currentColor\" points=\"11.3168217 0 9.27266614 2.39591605 14.0042587 6.6137266 8.92524936 6.42314237 0 6.42314237 0 9.57685763 8.92524936 9.57685763 14.0042587 9.3862734 9.19197579 13.6063528 11.3168217 16 20 8\"><\/polygon><\/svg>\n<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"mt-16\">\n\t\t\t<a class=\"cta-arrow cta-arrow--white \" href=\"\/security\/\" target=\"_blank\" rel=\"noopener\">\n    Campus Security<svg class=\"cta-arrow__icon d-block w-16 ml-12\" viewBox=\"0 0 20 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><polygon fill=\"currentColor\" points=\"11.3168217 0 9.27266614 2.39591605 14.0042587 6.6137266 8.92524936 6.42314237 0 6.42314237 0 9.57685763 8.92524936 9.57685763 14.0042587 9.3862734 9.19197579 13.6063528 11.3168217 16 20 8\"><\/polygon><\/svg>\n<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"mt-16\">\n\t\t\t<a class=\"cta-arrow cta-arrow--white \" href=\"https:\/\/www.westernu.edu\/facilities\/architecture-and-construction\/\" target=\"_blank\" rel=\"noopener\">\n    Capital Planning &#038; Construction<svg class=\"cta-arrow__icon d-block w-16 ml-12\" viewBox=\"0 0 20 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><polygon fill=\"currentColor\" points=\"11.3168217 0 9.27266614 2.39591605 14.0042587 6.6137266 8.92524936 6.42314237 0 6.42314237 0 9.57685763 8.92524936 9.57685763 14.0042587 9.3862734 9.19197579 13.6063528 11.3168217 16 20 8\"><\/polygon><\/svg>\n<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"mt-16\">\n\t\t\t<a class=\"cta-arrow cta-arrow--white \" href=\"\/iss\/edma\/\" target=\"_blank\" rel=\"noopener\">\n    Enterprise Data Management and Analytics<svg class=\"cta-arrow__icon d-block w-16 ml-12\" viewBox=\"0 0 20 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><polygon fill=\"currentColor\" points=\"11.3168217 0 9.27266614 2.39591605 14.0042587 6.6137266 8.92524936 6.42314237 0 6.42314237 0 9.57685763 8.92524936 9.57685763 14.0042587 9.3862734 9.19197579 13.6063528 11.3168217 16 20 8\"><\/polygon><\/svg>\n<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"mt-16\">\n\t\t\t<a class=\"cta-arrow cta-arrow--white \" href=\"\/safety\/\" target=\"_blank\" rel=\"noopener\">\n    Environmental Health &#038; Safety<svg class=\"cta-arrow__icon d-block w-16 ml-12\" viewBox=\"0 0 20 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><polygon fill=\"currentColor\" points=\"11.3168217 0 9.27266614 2.39591605 14.0042587 6.6137266 8.92524936 6.42314237 0 6.42314237 0 9.57685763 8.92524936 9.57685763 14.0042587 9.3862734 9.19197579 13.6063528 11.3168217 16 20 8\"><\/polygon><\/svg>\n<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"mt-16\">\n\t\t\t<a class=\"cta-arrow cta-arrow--white \" href=\"\/facilities\/\" target=\"_blank\" rel=\"noopener\">\n    Facilities &#038; Physical Plant<svg class=\"cta-arrow__icon d-block w-16 ml-12\" viewBox=\"0 0 20 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><polygon fill=\"currentColor\" points=\"11.3168217 0 9.27266614 2.39591605 14.0042587 6.6137266 8.92524936 6.42314237 0 6.42314237 0 9.57685763 8.92524936 9.57685763 14.0042587 9.3862734 9.19197579 13.6063528 11.3168217 16 20 8\"><\/polygon><\/svg>\n<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"mt-16\">\n\t\t\t<a class=\"cta-arrow cta-arrow--white \" href=\"\/computing\/\" target=\"_blank\" rel=\"noopener\">\n    Information Technology<svg class=\"cta-arrow__icon d-block w-16 ml-12\" viewBox=\"0 0 20 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><polygon fill=\"currentColor\" points=\"11.3168217 0 9.27266614 2.39591605 14.0042587 6.6137266 8.92524936 6.42314237 0 6.42314237 0 9.57685763 8.92524936 9.57685763 14.0042587 9.3862734 9.19197579 13.6063528 11.3168217 16 20 8\"><\/polygon><\/svg>\n<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"mt-16\">\n\t\t\t<a class=\"cta-arrow cta-arrow--white \" href=\"\/iss\/project-management\/\" target=\"_blank\" rel=\"noopener\">\n    Project Management Office<svg class=\"cta-arrow__icon d-block w-16 ml-12\" viewBox=\"0 0 20 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><polygon fill=\"currentColor\" points=\"11.3168217 0 9.27266614 2.39591605 14.0042587 6.6137266 8.92524936 6.42314237 0 6.42314237 0 9.57685763 8.92524936 9.57685763 14.0042587 9.3862734 9.19197579 13.6063528 11.3168217 16 20 8\"><\/polygon><\/svg>\n<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"mt-16\">\n\t\t\t<a class=\"cta-arrow cta-arrow--white \" href=\"\/iss\/space-planning\/\" target=\"_blank\" rel=\"noopener\">\n    Space Planning &#038; Management<svg class=\"cta-arrow__icon d-block w-16 ml-12\" viewBox=\"0 0 20 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><polygon fill=\"currentColor\" points=\"11.3168217 0 9.27266614 2.39591605 14.0042587 6.6137266 8.92524936 6.42314237 0 6.42314237 0 9.57685763 8.92524936 9.57685763 14.0042587 9.3862734 9.19197579 13.6063528 11.3168217 16 20 8\"><\/polygon><\/svg>\n<\/a>\n\t\t<\/div>\n\t\t\t<\/div>\n                          <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n\n\n\n<section class=\"relative my-48 md:my-72\" vue-app>\n  <div class=\"container\">\n        <app-accordion class=\"px-24 lg:w-4\/5 mx-auto\">\n              <app-accordion-item class=\"accordion-group block leading-1 opt-1\" content-class=\"accordion-group__panel wysiwyg-content\">\n          <template #accordion-trigger=\"{ href, visible, setRef, clickHandler }\">\n            <a :href=\"'#' + href\" \n              :ref=\"setRef\"\n              :class=\"['accordion-group__button scroll-mt-160', {'accordion__trigger_active': visible}]\"\n              @click.stop.prevent=\"clickHandler\"\n            >\n            <span class=\"block py-10\">\n              Quick Links\n            <\/span>\n            <span class=\"accordion-group-icon relative flex w-56 h-56 ml-20 justify-center items-center bg-black rounded-full flex-shrink-0\">\n                            <span class=\"w-16 icon-chevron-down\">\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.--><path d=\"M233.4 406.6c12.5 12.5 32.8 12.5 45.3 0l192-192c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L256 338.7 86.6 169.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l192 192z\"\/><\/svg>\n              <\/span>\n              <span class=\"w-16 icon-chevron-up\">\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.--><path d=\"M233.4 105.4c12.5-12.5 32.8-12.5 45.3 0l192 192c12.5 12.5 12.5 32.8 0 45.3s-32.8 12.5-45.3 0L256 173.3 86.6 342.6c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3l192-192z\"\/><\/svg>\n              <\/span>\n                          <\/span>\n            <\/a>\n          <\/template>\n          <template #accordion-content>\n            <ul>\n<li><a href=\"https:\/\/webassets.westernu.edu\/web\/westernu\/campus-master-plan-2017.pdf\" target=\"_blank\" rel=\"noopener\">Campus Master Plan<\/a><\/li>\n<li><a href=\"https:\/\/www.westernu.edu\/computing\/it-governance\/\" target=\"_blank\" rel=\"noopener\">IT Governance<\/a><\/li>\n<li><a href=\"https:\/\/status.westernu.edu\/\" target=\"_blank\" rel=\"noopener\">Major IT Systems Status Dashboard<\/a><\/li>\n<li><a href=\"https:\/\/jprod.westernu.edu\/dashboard\/view\/\" target=\"_blank\" rel=\"noopener\">Shared Services Projects Dashboard<\/a><\/li>\n<li><a href=\"https:\/\/westernu.az1.qualtrics.com\/jfe\/form\/SV_ebt9CPbWDxUio85\" target=\"_blank\" rel=\"noopener\">Submit Your Suggestions Here<\/a><\/li>\n<\/ul>\n\n          <\/template>\n        <\/app-accordion-item>\n          <\/app-accordion>\n  <\/div>\n<\/section>\n\n<section class=\"my-48 md:mt-96 md:mb-72\" vue-app>\n  <div class=\"container\">\n    <div class=\"flex flex-wrap md:flex-row-reverse md:items-center app-gutter\">\n      <div class=\"md:w-6\/12 xl:w-7\/12 app-gutter pl-16\">\n        <div class=\"rounded-5 md:rounded-8 md:h-560 bg-red\">\n                                  <img decoding=\"async\" class=\"w-full h-256 md:h-560 object-cover rounded-5 md:rounded-8 transform -translate-y-10 -translate-x-8 md:-translate-y-18 md:-translate-x-16\" src=\"\/media\/iss\/aac-03.jpg\" srcset=\"\" sizes=\"(min-width: 768px) 50vw, 100vw\" alt=\"WesternU Campus\">\n                  <\/div>\n      <\/div>\n\t\t\t<div class=\"md:w-6\/12 xl:w-5\/12 mt-32 md:mt-0 px-12 md:pr-40 lg:px-80\">\n\t\t\t\t<div class=\"md:pb-40\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n<div class=\"text-lockup text-lockup--default\">\n\t<h2>\n\t\t\t\t\t<span class=\"t-h2-serif  block text-red-light\">Contact the<\/span>\n\t\t\t\t\t\t\t<span class=\"t-h2-sans  block text-red\">Division of Institutional Shared Services<\/span>\n\t\t\t<\/h2>\n\t\t\t<div class=\"wysiwyg-content t-p2 mt-24 text-black\">The Division of Institutional Shared Services office is located in the University Administration building on the Pomona campus.<br \/>\r\n<br \/>\r\nOffice Hours<br \/>\r\n8:00 AM \u2013 5:00 PM, Monday-Friday<br \/>\r\n<br \/>\r\nMailing Address<br \/>\r\nWestern University of Health Sciences<br \/>\r\nDivision of Institutional Shared Services<br \/>\r\n309 East Second Street<br \/>\r\nPomona,CA 91766-1854<br \/>\r\n<\/div>\n\t\t\t\t\t\t<div class=\"mt-28\">\n\t\t\t<a class=\"cta-arrow cta-arrow--red \" href=\"tel:9094695242\">\n    (909) 469-5242<svg class=\"cta-arrow__icon d-block w-16 ml-12\" viewBox=\"0 0 20 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><polygon fill=\"currentColor\" points=\"11.3168217 0 9.27266614 2.39591605 14.0042587 6.6137266 8.92524936 6.42314237 0 6.42314237 0 9.57685763 8.92524936 9.57685763 14.0042587 9.3862734 9.19197579 13.6063528 11.3168217 16 20 8\"><\/polygon><\/svg>\n<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"mt-16\">\n\t\t\t<a class=\"cta-arrow cta-arrow--red \" href=\"mailto:dgarcia@westernu.edu\">\n    dgarcia@westernu.edu<svg class=\"cta-arrow__icon d-block w-16 ml-12\" viewBox=\"0 0 20 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><polygon fill=\"currentColor\" points=\"11.3168217 0 9.27266614 2.39591605 14.0042587 6.6137266 8.92524936 6.42314237 0 6.42314237 0 9.57685763 8.92524936 9.57685763 14.0042587 9.3862734 9.19197579 13.6063528 11.3168217 16 20 8\"><\/polygon><\/svg>\n<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"mt-16\">\n\t\t\t<a class=\"cta-arrow cta-arrow--red \" href=\"https:\/\/westernu.az1.qualtrics.com\/jfe\/form\/SV_ebt9CPbWDxUio85\" target=\"_blank\" rel=\"noopener\">\n    Submit Your Suggestions Here<svg class=\"cta-arrow__icon d-block w-16 ml-12\" viewBox=\"0 0 20 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><polygon fill=\"currentColor\" points=\"11.3168217 0 9.27266614 2.39591605 14.0042587 6.6137266 8.92524936 6.42314237 0 6.42314237 0 9.57685763 8.92524936 9.57685763 14.0042587 9.3862734 9.19197579 13.6063528 11.3168217 16 20 8\"><\/polygon><\/svg>\n<\/a>\n\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-4","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/stagewp.westernu.edu\/iss\/wp-json\/wp\/v2\/pages\/4","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stagewp.westernu.edu\/iss\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stagewp.westernu.edu\/iss\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stagewp.westernu.edu\/iss\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/stagewp.westernu.edu\/iss\/wp-json\/wp\/v2\/comments?post=4"}],"version-history":[{"count":20,"href":"https:\/\/stagewp.westernu.edu\/iss\/wp-json\/wp\/v2\/pages\/4\/revisions"}],"predecessor-version":[{"id":1885,"href":"https:\/\/stagewp.westernu.edu\/iss\/wp-json\/wp\/v2\/pages\/4\/revisions\/1885"}],"wp:attachment":[{"href":"https:\/\/stagewp.westernu.edu\/iss\/wp-json\/wp\/v2\/media?parent=4"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}