

{"id":8128,"date":"2026-07-15T18:21:25","date_gmt":"2026-07-15T18:21:25","guid":{"rendered":"https:\/\/stagewp.westernu.edu\/financial\/?page_id=8128"},"modified":"2026-09-02T22:19:15","modified_gmt":"2026-09-02T22:19:15","slug":"department-of-education-message","status":"publish","type":"page","link":"https:\/\/stagewp.westernu.edu\/financial\/department-of-education-message\/","title":{"rendered":"Message Regarding the Department of Education"},"content":{"rendered":"<section class=\"hero-secondary\">\n  <div class=\"relative bg-black\">\n                <img decoding=\"async\" class=\"adhere object-cover\" src=\"\" srcset=\"\" sizes=\"100vw\" alt=\"\">\n      <div class=\"adhere gradient-overlay\"><\/div>\n        <div class=\"relative container pt-56 md:pt-112 pb-144 md:pb-192\">\n      <div class=\"md:flex md:justify-between px-12\">\n        <div class=\"sm:w-8\/12 md:w-6\/12 xl:w-5\/12 px-12\">\n                      <div class=\"mb-20\">\n              <div class=\"block font-sans font-bold text-14 text-white leading-130\">\n  <span class=\"inline-block\">\n    <a href=\"\/\" class=\"block hover:underline\">WesternU<\/a>\n  <\/span>\n      <span class=\"inline-block mx-6\">\/<\/span>\n          <a href=\"https:\/\/stagewp.westernu.edu\/financial\" class=\"inline-block hover:underline\">Financial Aid<\/a>\n          <span class=\"inline-block mx-6\">\/<\/span>\n    <span class=\"inline-block\">Heading Text<\/span>\n  <\/div>            <\/div>\n                                        <h1 class=\"t-h1-sans  text-white\">Heading Text<\/h1>\n        <\/div>\n              <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"relative my-48 md:my-72\">\n  <div class=\"container\">\n    <div class=\"lg:flex px-12 lg:justify-center\">\n      \n      \n                  \n                  \n      <div class=\"w-full px-24 wysiwyg-content xl:w-10\/12 2xl:w-9\/12\">\n        <p>At this time, the Department of Education (ED) is experiencing technical issues affecting the processing of federal student loans. As a result, some federal loans certified by schools on or after July 1 are currently being rejected by the Department of Education&#8217;s processing system. This issue is affecting other colleges and universities across the country and is not specific to Western University of Health Sciences.<\/p>\n<p>Because the issue is occurring within the Department of Education&#8217;s system, we are currently unable to complete the processing of affected loans until additional guidance, or a system update is provided. Please know that our office is actively monitoring the situation and we are currently exploring any available alternatives to help process students&#8217; loans as quickly as possible.<\/p>\n<p>Unless the Financial Aid Office has reached out to you directly, at this time, no action is required on your part. As soon as the Department of Education (ED) resolves the issue or provides an approved solution, we will have the ability to continue processing your federal loan(s) and the disbursement process. We will also keep you informed if any additional information or action is needed from you.<\/p>\n<p><span class=\"TextRun Highlight SCXW257943013 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW257943013 BCX8\">Also, as a result of the significant changes to the federal student loan program enacted by the One Big Beautiful Bill Act, guidance from the Department of Education has been and, we anticipate, will continue to be updated as related to the implementation of such changes. We encourage students to refer to federal governmental sources for official guidance. See\u202f<\/span><\/span><a class=\"Hyperlink SCXW257943013 BCX8\" href=\"https:\/\/nam12.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fstudentaid.gov%2F&amp;data=05%7C02%7Cgarcias%40westernu.edu%7C0e3522b3b17c4042113f08df091fa0e2%7C25a6f4f8d912492a84df376754ba693e%7C0%7C0%7C639239703594656011%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=p3CvJcPa02mosJyPf9Nb9P0j33OgWfqbic07GBK4cKQ%3D&amp;reserved=0\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Highlight Underlined SCXW257943013 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW257943013 BCX8\">studentaid.gov<\/span><\/span><\/a><span class=\"TextRun Highlight SCXW257943013 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW257943013 BCX8\">\u202ffor more information.<\/span><\/span><span class=\"TextRun SCXW257943013 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW257943013 BCX8\">\u202f<\/span><\/span><span class=\"EOP Selected SCXW257943013 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559685&quot;:360,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p>We understand that many students rely on their financial aid to help cover educational and living expenses, and we sincerely apologize for the delay. We are referring students to use the following link if they are wanting to apply for and utilize private loans for the time being: <a href=\"https:\/\/nam12.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fwww.elmselect.com%2Fv4%2Fschool%2F1291%2Fprogram-select&amp;data=05%7C02%7Cgarcias%40westernu.edu%7Cd301137ab7d44a5cb25008dee289a270%7C25a6f4f8d912492a84df376754ba693e%7C0%7C0%7C639197277932794646%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=%2BbJorLZwceHa4zggwe8cplyyVcEMD8zAKIrctbJQ5wI%3D&amp;reserved=0\" target=\"_blank\" rel=\"noopener\">https:\/\/www.elmselect.com\/v4\/school\/1291\/program-select<\/a><\/p>\n<p>Thank you for your patience and understanding as we work through this current issue. If you have any additional <span data-teams=\"true\">questions and\/or concerns<\/span>, please contact Student Financial Services.<\/p>\n\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-8128","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"WesternU Financial Aid - Department of Education is experiencing technical issues affecting the processing of federal student loans.\" \/>\n\t<meta name=\"robots\" content=\"noindex, nofollow, max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/stagewp.westernu.edu\/financial\/department-of-education-message\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO Pro (AIOSEO) 4.9.10\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/stagewp.westernu.edu\\\/financial\\\/department-of-education-message\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/stagewp.westernu.edu\\\/financial#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/stagewp.westernu.edu\\\/financial\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/stagewp.westernu.edu\\\/financial\\\/department-of-education-message\\\/#listItem\",\"name\":\"Message Regarding the Department of Education\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/stagewp.westernu.edu\\\/financial\\\/department-of-education-message\\\/#listItem\",\"position\":2,\"name\":\"Message Regarding the Department of Education\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/stagewp.westernu.edu\\\/financial#listItem\",\"name\":\"Home\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/stagewp.westernu.edu\\\/financial\\\/#organization\",\"name\":\"Financial Aid\",\"description\":\"Western University of Health Sciences\",\"url\":\"https:\\\/\\\/stagewp.westernu.edu\\\/financial\\\/\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/stagewp.westernu.edu\\\/financial\\\/department-of-education-message\\\/#webpage\",\"url\":\"https:\\\/\\\/stagewp.westernu.edu\\\/financial\\\/department-of-education-message\\\/\",\"name\":\"Message Regarding the Department of Education | Financial Aid\",\"description\":\"WesternU Financial Aid - 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