{"id":1,"date":"2013-09-13T17:40:16","date_gmt":"2013-09-13T17:40:16","guid":{"rendered":"http:\/\/stagewp.westernu.edu\/computing?page_id=1"},"modified":"2023-09-19T17:26:58","modified_gmt":"2023-09-19T17:26:58","slug":"computing","status":"publish","type":"page","link":"https:\/\/stagewp.westernu.edu\/computing\/","title":{"rendered":"Home"},"content":{"rendered":"<section vue-app class=\"hero-primary\">\n  <div class=\"relative bg-black\">\n\n                <img decoding=\"async\" class=\"adhere object-cover\" src=\"\/media\/computing\/images\/campus-hec-closeup.jpg\" srcset=\"\" sizes=\"100vw\" alt=\"Health Education building looking through windows\" \/>\n      <div class=\"adhere gradient-overlay\"><\/div>\n    \n    <div class=\"relative container pt-128 pb-64 xl:pt-256 md:pb-288\">\n              <div class=\"px-24 mb-20\">\n          <div class=\"block font-sans font-bold text-14 text-white leading-130\">\n  <span class=\"inline-block\">\n    <a href=\"\/\" class=\"block hover:underline\">WesternU<\/a>\n  <\/span>\n      <span class=\"inline-block mx-6\">\/<\/span>\n          <a href=\"https:\/\/stagewp.westernu.edu\/computing\" class=\"inline-block hover:underline\">Office of Information Technology<\/a>\n          <span class=\"inline-block mx-6\">\/<\/span>\n    <span class=\"inline-block\">Information Technology<\/span>\n  <\/div>        <\/div>\n            <div class=\"sm:w-8\/12 md:w-6\/12 xl:w-5\/12 2xl:w-4\/12 px-24\">\n        <h1 class=\"t-h1-sans  text-white\">Information Technology<\/h1>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <div class=\"relative -mt-40 md:-mt-240\">\n    <div class=\"container\">\n              <ul class=\"md:flex md:justify-end px-12\">\n                      <li class=\"block md:w-6\/12 xl:w-4\/12 2xl:w-3\/12 px-12 ml-64 mt-8 md:mt-0 md:ml-80 xl:ml-96\">\n              <a class=\"flex py-12 xl:py-20 items-center rounded-5 lg:rounded-8 bg-black hover:bg-gray-dark font-sans font-extrabold text-18 xl:text-24 leading-130 text-white transition-default group\" href=\"https:\/\/support.westernu.edu\/\" target=\"_blank\" rel=\"noopener\">\n                                                    <img decoding=\"async\" class=\"w-128 xl:w-192 h-88 xl:h-128 flex-shrink-0 object-cover rounded-5 mr-20 -ml-64 xl:-ml-96\" src=\"\/media\/computing\/images\/westernu-students-esplanade.jpg\" srcset=\"\" sizes=\"25vw\" alt=\"WesternU Students on esplanade\" \/>\n                                <div class=\"flex flex-col justify-center pr-20\">\n                  <span class=\"block group-hover:underline\">Support Request<\/span>\n                                      <span class=\"block mt-12 text-12 xl:text-16 text-yellow\">Submit a support request<\/span>\n                                  <\/div>\n              <\/a>\n            <\/li>\n                  <\/ul>\n          <\/div>\n\n    <div class=\"relative bg-red 2xl:rounded-8 pt-64 xl:pt-80 px-40 mt-48 md:mt-24 2xl:mx-40 pb-64 xl:pb-80\">\n                    <div class=\"absolute left-1\/2 xl:left-160 hidden xl:block w-3 h-64 xl:h-192 bg-yellow animation-move-up\"><\/div>\n            <div class=\"container\">\n        <div class=\"md:flex md:items-center px-12\">\n          <p class=\"t-h2-serif  text-white px-12\">The IT Department\u2019s goal is to <span class=\"border-b-1 border-yellow\">leverage technology<\/span>, to solve problems, and increase the efficiency of academic and business processes. We strategically partner with colleges and departments to deliver collaborative, innovative, efficient, cost-effective, and secure technology services in support of University excellence, demonstrating a humanistic customer-focused mindset.<\/p>\n          <div class=\"md:flex md:min-w-5\/12 xl:min-w-3\/12\">\n                          <div class=\"md:flex-1 mt-32 md:mt-0 text-center px-12 font-sans\">\n                <p class=\"text-yellow leading-100 flex items-baseline justify-center\">\n                                                        <span class=\"text-48 text-96 font-extrabold\">\n                                            89\n                                          <\/span>\n                                                        <span class=\"text-48 font-extralight\">%<\/span>\n                                  <\/p>\n                <p class=\"mt-8 text-white text-14 font-bold leading-130\">IT Services Satisfaction Rating<\/p>\n              <\/div>\n                          <div class=\"md:flex-1 mt-32 md:mt-0 text-center px-12 font-sans\">\n                <p class=\"text-yellow leading-100 flex items-baseline justify-center\">\n                                                        <span class=\"text-48 text-96 font-extrabold\">\n                                            92\n                                          <\/span>\n                                                        <span class=\"text-48 font-extralight\">%<\/span>\n                                  <\/p>\n                <p class=\"mt-8 text-white text-14 font-bold leading-130\">Rated IT Professional\u2019s Service Excellent<\/p>\n              <\/div>\n                      <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<section vue-app>\n<\/section>\n\n\n<section class=\"my-48 md:mt-96 md:mb-72\" vue-app>\n  <div class=\"container\">\n    <div class=\"app-gutter\">\n      <div class=\"relative md:flex md:justify-end\">\n        <div class=\"app-gutter\">\n                                  <img decoding=\"async\" class=\"md:absolute md:-top-32 md:left-0 w-full md:w-5\/12 lg:w-6\/12 h-240 sm:h-320 md:h-full object-cover rounded-t-5 md:rounded-8\" src=\"\/media\/computing\/images\/campus-hec-view.jpg\" srcset=\"\" sizes=\"(min-width: 768px) 50vw, 100vw\" alt=\"Exterior of Health Education building\">\n                  <\/div>\n        <div class=\"md:w-8\/12 xl:w-7\/12 app-gutter\">\n          <div class=\"p-32 sm:p-40 md:px-0 md:py-80 rounded-b-5 md:rounded-8 bg-black\">\n            <div class=\"md:ml-1\/8 lg:ml-1\/4 xl:ml-1\/7 md:px-40 lg:px-80\">\n                              \t\t\t\t\n<div class=\"text-lockup text-lockup--black\">\n\t<h2>\n\t\t\t\t\t<span class=\"t-h2-serif  block text-yellow\">Helpful<\/span>\n\t\t\t\t\t\t\t<span class=\"t-h2-sans  block text-white\">Links<\/span>\n\t\t\t<\/h2>\n\t\t\t\t\t\t<div class=\"mt-28\">\n\t\t\t<a class=\"cta-arrow cta-arrow--yellow \" href=\"https:\/\/westernu.instructure.com\/\" target=\"_blank\" rel=\"noopener\">\n    Canvas<svg class=\"cta-arrow__icon d-block w-16 ml-12\" viewBox=\"0 0 20 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><polygon fill=\"currentColor\" points=\"11.3168217 0 9.27266614 2.39591605 14.0042587 6.6137266 8.92524936 6.42314237 0 6.42314237 0 9.57685763 8.92524936 9.57685763 14.0042587 9.3862734 9.19197579 13.6063528 11.3168217 16 20 8\"><\/polygon><\/svg>\n<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"mt-16\">\n\t\t\t<a class=\"cta-arrow cta-arrow--yellow \" href=\"https:\/\/westernu.elentra.cloud\/\" target=\"_blank\" rel=\"noopener\">\n    Elentra<svg class=\"cta-arrow__icon d-block w-16 ml-12\" viewBox=\"0 0 20 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><polygon fill=\"currentColor\" points=\"11.3168217 0 9.27266614 2.39591605 14.0042587 6.6137266 8.92524936 6.42314237 0 6.42314237 0 9.57685763 8.92524936 9.57685763 14.0042587 9.3862734 9.19197579 13.6063528 11.3168217 16 20 8\"><\/polygon><\/svg>\n<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"mt-16\">\n\t\t\t<a class=\"cta-arrow cta-arrow--yellow \" href=\"https:\/\/stagewp.westernu.edu\/computing\/contact\/\">\n    Contact IT<svg class=\"cta-arrow__icon d-block w-16 ml-12\" viewBox=\"0 0 20 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><polygon fill=\"currentColor\" points=\"11.3168217 0 9.27266614 2.39591605 14.0042587 6.6137266 8.92524936 6.42314237 0 6.42314237 0 9.57685763 8.92524936 9.57685763 14.0042587 9.3862734 9.19197579 13.6063528 11.3168217 16 20 8\"><\/polygon><\/svg>\n<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"mt-16\">\n\t\t\t<a class=\"cta-arrow cta-arrow--yellow \" href=\"https:\/\/my.westernu.edu\/\" target=\"_blank\" rel=\"noopener\">\n    my.WesternU<svg class=\"cta-arrow__icon d-block w-16 ml-12\" viewBox=\"0 0 20 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><polygon fill=\"currentColor\" points=\"11.3168217 0 9.27266614 2.39591605 14.0042587 6.6137266 8.92524936 6.42314237 0 6.42314237 0 9.57685763 8.92524936 9.57685763 14.0042587 9.3862734 9.19197579 13.6063528 11.3168217 16 20 8\"><\/polygon><\/svg>\n<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"mt-16\">\n\t\t\t<a class=\"cta-arrow cta-arrow--yellow \" href=\"https:\/\/support.westernu.edu\/TDClient\/1848\/Portal\/Requests\/ServiceCatalog?CategoryID=12040\" target=\"_blank\" rel=\"noopener\">\n    Service Catalog<svg class=\"cta-arrow__icon d-block w-16 ml-12\" viewBox=\"0 0 20 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><polygon fill=\"currentColor\" points=\"11.3168217 0 9.27266614 2.39591605 14.0042587 6.6137266 8.92524936 6.42314237 0 6.42314237 0 9.57685763 8.92524936 9.57685763 14.0042587 9.3862734 9.19197579 13.6063528 11.3168217 16 20 8\"><\/polygon><\/svg>\n<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"mt-16\">\n\t\t\t<a class=\"cta-arrow cta-arrow--yellow \" href=\"https:\/\/support.westernu.edu\/TDClient\/1848\/Portal\/KB\/?CategoryID=13505\" target=\"_blank\" rel=\"noopener\">\n    Knowledge Base<svg class=\"cta-arrow__icon d-block w-16 ml-12\" viewBox=\"0 0 20 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><polygon fill=\"currentColor\" points=\"11.3168217 0 9.27266614 2.39591605 14.0042587 6.6137266 8.92524936 6.42314237 0 6.42314237 0 9.57685763 8.92524936 9.57685763 14.0042587 9.3862734 9.19197579 13.6063528 11.3168217 16 20 8\"><\/polygon><\/svg>\n<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"mt-16\">\n\t\t\t<a class=\"cta-arrow cta-arrow--yellow \" href=\"https:\/\/support.westernu.edu\/TDClient\/1848\/Portal\/KB\/ArticleDet?ID=100502\" target=\"_blank\" rel=\"noopener\">\n    MS Teams Info<svg class=\"cta-arrow__icon d-block w-16 ml-12\" viewBox=\"0 0 20 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><polygon fill=\"currentColor\" points=\"11.3168217 0 9.27266614 2.39591605 14.0042587 6.6137266 8.92524936 6.42314237 0 6.42314237 0 9.57685763 8.92524936 9.57685763 14.0042587 9.3862734 9.19197579 13.6063528 11.3168217 16 20 8\"><\/polygon><\/svg>\n<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"mt-16\">\n\t\t\t<a class=\"cta-arrow cta-arrow--yellow \" href=\"https:\/\/support.westernu.edu\/TDClient\/1848\/Portal\/KB\/?CategoryID=17299\" target=\"_blank\" rel=\"noopener\">\n    Zoom Info<svg class=\"cta-arrow__icon d-block w-16 ml-12\" viewBox=\"0 0 20 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><polygon fill=\"currentColor\" points=\"11.3168217 0 9.27266614 2.39591605 14.0042587 6.6137266 8.92524936 6.42314237 0 6.42314237 0 9.57685763 8.92524936 9.57685763 14.0042587 9.3862734 9.19197579 13.6063528 11.3168217 16 20 8\"><\/polygon><\/svg>\n<\/a>\n\t\t<\/div>\n\t\t\t<\/div>\n                          <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n\n\n\n<section class=\"relative my-48 md:my-72\" vue-app>\n  <div class=\"container\">\n        <app-accordion class=\"px-24 lg:w-4\/5 mx-auto\">\n              <app-accordion-item class=\"accordion-group block leading-1 opt-1\" content-class=\"accordion-group__panel wysiwyg-content\">\n          <template #accordion-trigger=\"{ href, visible, setRef, clickHandler }\">\n            <a :href=\"'#' + href\" \n              :ref=\"setRef\"\n              :class=\"['accordion-group__button scroll-mt-160', {'accordion__trigger_active': visible}]\"\n              @click.stop.prevent=\"clickHandler\"\n            >\n            <span class=\"block py-10\">\n              For Faculty &amp; Staff\n            <\/span>\n            <span class=\"accordion-group-icon relative flex w-56 h-56 ml-20 justify-center items-center bg-black rounded-full flex-shrink-0\">\n                            <span class=\"w-16 icon-chevron-down\">\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.--><path d=\"M233.4 406.6c12.5 12.5 32.8 12.5 45.3 0l192-192c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L256 338.7 86.6 169.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l192 192z\"\/><\/svg>\n              <\/span>\n              <span class=\"w-16 icon-chevron-up\">\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.--><path d=\"M233.4 105.4c12.5-12.5 32.8-12.5 45.3 0l192 192c12.5 12.5 12.5 32.8 0 45.3s-32.8 12.5-45.3 0L256 173.3 86.6 342.6c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3l192-192z\"\/><\/svg>\n              <\/span>\n                          <\/span>\n            <\/a>\n          <\/template>\n          <template #accordion-content>\n            <ul>\n<li><a href=\"https:\/\/support.westernu.edu\/TDClient\/1848\/Portal\/KB\/ArticleDet?ID=86162\" target=\"_blank\" rel=\"noopener noreferrer\">New Employee<\/a><\/li>\n<li><a href=\"https:\/\/www.westernu.edu\/faculty-remote-assistance\" target=\"_blank\" rel=\"noopener noreferrer\">Faculty Resources for Remote Assistance<\/a><\/li>\n<\/ul>\n\n          <\/template>\n        <\/app-accordion-item>\n              <app-accordion-item class=\"accordion-group block leading-1 opt-1\" content-class=\"accordion-group__panel wysiwyg-content\">\n          <template #accordion-trigger=\"{ href, visible, setRef, clickHandler }\">\n            <a :href=\"'#' + href\" \n              :ref=\"setRef\"\n              :class=\"['accordion-group__button scroll-mt-160', {'accordion__trigger_active': visible}]\"\n              @click.stop.prevent=\"clickHandler\"\n            >\n            <span class=\"block py-10\">\n              For Students\n            <\/span>\n            <span class=\"accordion-group-icon relative flex w-56 h-56 ml-20 justify-center items-center bg-black rounded-full flex-shrink-0\">\n                            <span class=\"w-16 icon-chevron-down\">\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.--><path d=\"M233.4 406.6c12.5 12.5 32.8 12.5 45.3 0l192-192c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L256 338.7 86.6 169.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l192 192z\"\/><\/svg>\n              <\/span>\n              <span class=\"w-16 icon-chevron-up\">\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.--><path d=\"M233.4 105.4c12.5-12.5 32.8-12.5 45.3 0l192 192c12.5 12.5 12.5 32.8 0 45.3s-32.8 12.5-45.3 0L256 173.3 86.6 342.6c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3l192-192z\"\/><\/svg>\n              <\/span>\n                          <\/span>\n            <\/a>\n          <\/template>\n          <template #accordion-content>\n            <ul>\n<li><a title=\"New Students\" href=\"https:\/\/stagewp.westernu.edu\/computing\/new-students\/\">New Students<\/a><\/li>\n<li><a title=\"Pharos\" href=\"https:\/\/stagewp.westernu.edu\/computing\/applications\/pharos\/\">Print Services<\/a><\/li>\n<li><a title=\"Video Conferencing\" href=\"https:\/\/stagewp.westernu.edu\/computing\/applications\/video-conferencing\/\">Video Conferencing<\/a><\/li>\n<\/ul>\n<p id=\"Maintenance_Schedule\">\n\n          <\/template>\n        <\/app-accordion-item>\n          <\/app-accordion>\n  <\/div>\n<\/section>\n\n<section class=\"relative mt-48 md:mt-72\" id=\"Maintenance_Schedule\">\n  <div class=\"absolute top-128 bottom-0 left-0 w-full bg-gray\"><\/div>\n  <div class=\"container relative pb-80 md:pb-112\">\n    <div class=\"px-24\">\n      <div class=\"bg-red py-48 md:py-64 relative px-24 sm:px-40 text-white rounded-5 md:rounded-8 md:text-center overflow-hidden\">\n                <div class=\"relative\">\n                      <h2 class=\"t-h2-sans  block text-white\">Maintenance Schedule<\/h2>\n                                <p class=\"t-p2 mt-24 md:w-8\/12 mx-auto\">Western University of Health Sciences servers, including but not limited to e-mail, network services, and Self-Service (Banweb) are temporarily unavailable every third Friday of the month, generally from 6:00 p.m. to 8:00 p.m. for maintenance. Services are usually back available by 8 p.m. We apologize in advance for any inconvenience this necessary maintenance time causes.<br \/>\r\n<br \/>\r\nDetailed information regarding scheduled maintenance can be viewed at\u00a0support.westernu.edu\u00a0for the Monthly Patch Updates Knowledge Based (KB) Article.<\/p>\n                                <ul class=\"md:flex md:flex-wrap md:justify-center md:items-center md:mt-32\">\n              \t\t\t\t                        <li class=\"block md:mx-8 mt-32 md:mt-20\">\n                  <a class=\"cta-pill cta-pill--yellow w-full md:min-w-208\" href=\"https:\/\/support.westernu.edu\/TDClient\/1848\/Portal\/KB\/ArticleDet?ID=89703\" target=\"_blank\" rel=\"noopener\">support.westernu.edu<\/a>                <\/li>\n\t\t\t\t                                  <\/ul>\n                  <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<section class=\"relative my-48 md:my-72\">\n  <div class=\"container\">\n    <div class=\"lg:flex px-12 lg:justify-center\">\n      \n      \n                  \n                  \n      <div class=\"w-full px-24 wysiwyg-content xl:w-10\/12 2xl:w-9\/12\">\n        \n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-1","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/stagewp.westernu.edu\/computing\/wp-json\/wp\/v2\/pages\/1","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stagewp.westernu.edu\/computing\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stagewp.westernu.edu\/computing\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stagewp.westernu.edu\/computing\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stagewp.westernu.edu\/computing\/wp-json\/wp\/v2\/comments?post=1"}],"version-history":[{"count":20,"href":"https:\/\/stagewp.westernu.edu\/computing\/wp-json\/wp\/v2\/pages\/1\/revisions"}],"predecessor-version":[{"id":1663,"href":"https:\/\/stagewp.westernu.edu\/computing\/wp-json\/wp\/v2\/pages\/1\/revisions\/1663"}],"wp:attachment":[{"href":"https:\/\/stagewp.westernu.edu\/computing\/wp-json\/wp\/v2\/media?parent=1"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}