

{"id":2669,"date":"2025-11-07T23:51:44","date_gmt":"2025-11-07T23:51:44","guid":{"rendered":"https:\/\/stagewp.westernu.edu\/business\/?page_id=2669"},"modified":"2026-02-12T19:14:58","modified_gmt":"2026-02-12T19:14:58","slug":"paymentworks","status":"publish","type":"page","link":"https:\/\/stagewp.westernu.edu\/business\/paymentworks\/","title":{"rendered":"PaymentWorks"},"content":{"rendered":"<section class=\"hero-secondary\">\n  <div class=\"relative bg-black\">\n                <img decoding=\"async\" class=\"adhere object-cover\" src=\"\/media\/business\/images\/img-westernu-09.jpg\" srcset=\"\" sizes=\"100vw\" alt=\"westernu\">\n      <div class=\"adhere gradient-overlay\"><\/div>\n        <div class=\"relative container pt-56 md:pt-112 pb-144 md:pb-192\">\n      <div class=\"md:flex md:justify-between px-12\">\n        <div class=\"sm:w-8\/12 md:w-6\/12 xl:w-5\/12 px-12\">\n                      <div class=\"mb-20\">\n              <div class=\"block font-sans font-bold text-14 text-white leading-130\">\n  <span class=\"inline-block\">\n    <a href=\"\/\" class=\"block hover:underline\">WesternU<\/a>\n  <\/span>\n      <span class=\"inline-block mx-6\">\/<\/span>\n          <a href=\"https:\/\/stagewp.westernu.edu\/business\" class=\"inline-block hover:underline\">University Financial Services &amp; Treasury<\/a>\n          <span class=\"inline-block mx-6\">\/<\/span>\n    <span class=\"inline-block\">PaymentWorks<\/span>\n  <\/div>            <\/div>\n                                        <h1 class=\"t-h1-sans  text-white\">PaymentWorks<\/h1>\n        <\/div>\n              <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"my-48 md:mt-96 md:mb-72\" vue-app>\n  <div class=\"container\">\n    <div class=\"app-gutter\">\n      <div class=\"relative md:flex md:justify-end\">\n        <div class=\"app-gutter\">\n                                  <img decoding=\"async\" class=\"md:absolute md:-top-32 md:left-0 w-full md:w-5\/12 lg:w-6\/12 h-240 sm:h-320 md:h-full object-cover rounded-t-5 md:rounded-8\" src=\"\/media\/business\/images\/ray-symposium-2016-668149-10-1.jpg\" srcset=\"\" sizes=\"(min-width: 768px) 50vw, 100vw\" alt=\"ray symposium\">\n                  <\/div>\n        <div class=\"md:w-8\/12 xl:w-7\/12 app-gutter\">\n          <div class=\"p-32 sm:p-40 md:px-0 md:py-80 rounded-b-5 md:rounded-8 bg-red\">\n            <div class=\"md:ml-1\/8 lg:ml-1\/4 xl:ml-1\/7 md:px-40 lg:px-80\">\n                              \t\t\t\t\n<div class=\"text-lockup text-lockup--red\">\n\t<h2>\n\t\t\t\t\t<span class=\"t-h2-serif  block text-yellow\">PaymentWorks<\/span>\n\t\t\t\t\t\t\t<span class=\"t-h2-sans  block text-white\">Overview<\/span>\n\t\t\t<\/h2>\n\t\t\t<div class=\"wysiwyg-content t-p2 mt-24 text-white\">PaymentWorks is the University\u2019s platform for vendor onboarding and vendor management. This platform streamlines the University\u2019s onboarding process and allows vendors to securely enter and manage their own business information, including taxpayer identification and banking details.<br \/>\r\n<br \/>\r\nAccounts Payable and Procurement verify whether a vendor already has an active profile before requesting a new invitation. Only vendors that are new to Western University of Health Sciences (WesternU), or vendors that have not yet registered through PaymentWorks, should be invited.<br \/>\r\n<br \/>\r\nVendors are required to register and fully complete the onboarding process through PaymentWorks before purchases are made, services are provided, or payment can be issued.<\/div>\n\t\t<\/div>\n                          <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<section class=\"relative my-48 md:my-72\">\n  <div class=\"container\">\n    <div class=\"lg:flex px-12 lg:justify-center\">\n      \n      \n                  \n                  \n      <div class=\"w-full px-24 wysiwyg-content xl:w-10\/12 2xl:w-9\/12\">\n        <h2>Suppliers Who Do Not Need a PaymentWorks Account<\/h2>\n<p>The following supplier types should <strong>not<\/strong> be invited through PaymentWorks:<\/p>\n<ul>\n<li>Current employees or students receiving reimbursements<\/li>\n<li>Individuals or entities receiving only a refund from the University<\/li>\n<\/ul>\n<p>All other suppliers must complete registration through PaymentWorks prior to doing business with the University.<\/p>\n<h2><strong>Inviting a Supplier<\/strong><\/h2>\n<p><strong>Step 1: Submit the Vendor Invitation Request Form<\/strong><\/p>\n<p>Departments must complete the Vendor Invitation Request Form and email it to <a class=\"ql-link\" href=\"mailto:AP@WesternU.edu\" target=\"_blank\" rel=\"noopener noreferrer\">AP@WesternU.edu<\/a> for review.<\/p>\n<p>The Vendor Invitation Request Form is used to:<\/p>\n<ul>\n<li>Confirm whether the supplier already exists in the University\u2019s system<\/li>\n<li>Collect background information about the supplier and the nature of the goods or services<\/li>\n<li>Ensure the supplier is routed through the appropriate onboarding and compliance review process<\/li>\n<\/ul>\n<p>Providing complete and accurate information helps ensure the vendor record is created correctly and assigned the appropriate tax classification.<\/p>\n<p><strong>Step 2: Accounts Payable Sends the Invitation<\/strong><br \/>\nOnce the Vendor Invitation Request Form is reviewed and approved, Accounts Payable sends the PaymentWorks invitation directly to the supplier.<\/p>\n<p>The invitation is sent from <a href=\"mailto:invitations@paymentworks.com\">invitations@paymentworks.com<\/a> and includes a secure, unique registration link that should not be forwarded or shared.<\/p>\n<p><strong>Step 3: Supplier Completes Registration<\/strong><br \/>\nThe supplier completes registration in PaymentWorks by entering required business, tax, and banking information. PaymentWorks securely stores this information and allows vendors to maintain it directly.<\/p>\n<p><strong>Step 4: Confirmation and Vendor Setup<\/strong><br \/>\nOnce registration is complete, PaymentWorks notifies Accounts Payable, and the vendor record is created or updated in the University\u2019s financial system.<\/p>\n<p><strong>Information Required on the Vendor Invitation Request Form<\/strong><\/p>\n<p>Departments must provide the following:<\/p>\n<ul>\n<li>Company or Individual Name<\/li>\n<li>Contact Email Address<\/li>\n<li>Description of Goods or Services<\/li>\n<li>Department Contact Name and Email<\/li>\n<li>Department Name<\/li>\n<li>Phone Number<\/li>\n<li>Reason for Inviting the Supplier<\/li>\n<\/ul>\n<p>Providing accurate information ensures the vendor record is created correctly, and the appropriate tax classification is applied.<br \/>\nExample Messages to Include in an Invitation<\/p>\n<p>Departments may include a short personalized message explaining the purpose of the request.<\/p>\n<p><em>Examples include:<\/em><\/p>\n<p>\u201cPlease complete this registration form through PaymentWorks so that Accounts Payable can process payment for your consulting services with the College of Veterinary Medicine.\u201d<br \/>\n\u201cPlease complete this registration form through PaymentWorks so that the University may issue payment for your guest lecture engagement with the College of Pharmacy.\u201d<\/p>\n\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n\n<section class=\"relative mt-48 md:mt-72\">\n  <div class=\"absolute top-128 bottom-0 left-0 w-full bg-gray\"><\/div>\n  <div class=\"container relative pb-80 md:pb-112\">\n    <div class=\"px-24\">\n      <div class=\"bg-red py-48 md:py-64 relative px-24 sm:px-40 text-white rounded-5 md:rounded-8 md:text-center overflow-hidden\">\n                <div class=\"relative\">\n                      <h2 class=\"t-h2-sans  block text-white\">Need Help?<\/h2>\n                                <p class=\"t-p2 mt-24 md:w-8\/12 mx-auto\">For questions or assistance with PaymentWorks:<\/p>\n                                <ul class=\"md:flex md:flex-wrap md:justify-center md:items-center md:mt-32\">\n              \t\t\t\t                        <li class=\"block md:mx-8 mt-32 md:mt-20\">\n                  <a class=\"cta-pill cta-pill--yellow w-full md:min-w-208\" href=\"mailto:ap@westernu.edu\">Email Accounts Payable at ap@westernu.edu<\/a>                <\/li>\n\t\t\t\t                      \t\t\t\t                        <li class=\"block md:mx-8 mt-20\">\n                  <a class=\"cta-pill cta-pill--yellow w-full md:min-w-208\" href=\"https:\/\/help.paymentworks.com\/contactsupport\" target=\"_blank\" rel=\"noopener\">or visit PaymentWorks Support.<\/a>                <\/li>\n\t\t\t\t                                  <\/ul>\n                  <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-2669","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/stagewp.westernu.edu\/business\/wp-json\/wp\/v2\/pages\/2669","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stagewp.westernu.edu\/business\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stagewp.westernu.edu\/business\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stagewp.westernu.edu\/business\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/stagewp.westernu.edu\/business\/wp-json\/wp\/v2\/comments?post=2669"}],"version-history":[{"count":20,"href":"https:\/\/stagewp.westernu.edu\/business\/wp-json\/wp\/v2\/pages\/2669\/revisions"}],"predecessor-version":[{"id":2727,"href":"https:\/\/stagewp.westernu.edu\/business\/wp-json\/wp\/v2\/pages\/2669\/revisions\/2727"}],"wp:attachment":[{"href":"https:\/\/stagewp.westernu.edu\/business\/wp-json\/wp\/v2\/media?parent=2669"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}